Q. How do purchase my order on the site?
To order your purchase:-
Q. What are the payment methods available?
IT Hyperstore offers various kind of Payment Methods as shown below:-
1. Credit Card
Via eGHL (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Bank Account: 512231331285
Account Name: IT Hyperstore (M) SDN BHD
After you made the payment, please send us the payment details of:
Banking Reference No:
The total amount you have paid:
Your Order No:
You may scan and email us the above info to Email Address: info@ithyperstore or firstname.lastname@example.org
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that has been made?
Yes, only if the order is still in pending status.
- Please send an email to our customer's service email at email@example.com or firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipping will not be canceled.
Q. What is the product's transaction currency?
All products transaction currency will be done in Malaysia Ringgit.
Q. How long does the delivery usually takes?
Delivery usually will take about 3 to 5 working days.
Q. How can I claim for product warranty:
Direct email to our warranty department: email@example.com
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org or email@example.com for us to clear your doubts.